Shipping & Payment Policy
At Dubai Vape King, we aim to provide a seamless shopping experience with clear and transparent shipping and payment guidelines. Please read this policy carefully before placing your order.
π Shipping Coverage
We proudly deliver across all 7 Emirates of the UAE:
- Abu Dhabi
- Dubai
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
π¦ Order Processing & Delivery Schedule
- Delivery service starts at 11:30 AM.
- Orders placed by 8:00 PM GST qualify for same-day delivery in Dubai, Sharjah, and Ajman.
- Orders for Dubai, Sharjah, and Ajman placed after 8:00 PM GST will be delivered the next day.
- Same-day delivery in Dubai, Sharjah, and Ajman operates Monday to Sunday.
- Orders to Abu Dhabi, Umm Al Quwain, Ras Al Khaimah, and Fujairah are delivered within 2 business days. There is no delivery to these locations on Sundays.
π Shipping Methods & Fees
Minimum order value: AED 100 for all UAE locations.
| Location | Order Value | Delivery Fee | Estimated Delivery |
|---|---|---|---|
| Dubai, Sharjah & Ajman | AED 100β249.99 | AED 20 | Same day (order by 8:00 PM) |
| Dubai, Sharjah & Ajman | AED 250 or more | Free | Same day (order by 8:00 PM) |
| Abu Dhabi, Umm Al Quwain, Ras Al Khaimah & Fujairah | AED 100 or more | AED 30 flat | Within 2 business days |
For Dubai, Sharjah, and Ajman, the delivery schedule runs Monday to Sunday. For Abu Dhabi, Umm Al Quwain, Ras Al Khaimah, and Fujairah, Sunday is not a delivery day. Delivery estimates may be affected by public holidays, weather, or courier delays.
π Tracking & Delivery
- Once your order is shipped, you will receive a notification via WhatsApp.
β οΈ Failed Deliveries
If delivery cannot be completed due to:
- Incorrect address
- Recipient not available
- Refusal to accept the package
The order will be returned to our facility. A AED 20 re-delivery fee will apply.
πͺͺ Age Verification
All deliveries require age verification (18+) upon receipt.
Customers must present a valid Emirates ID or passport at the time of delivery.
π³ Payment Policy
Accepted Payment Methods
We accept the following payment options:
- Cash on Delivery (COD) across the UAE
- Bank Transfer
π Payment Security
- All transactions are secured using SSL encryption technology.
- We do not store or process any credit card details on our systems.
β Order Cancellation
- Orders can be canceled within 1 hour of placement, provided they have not yet been processed.
- To cancel an order, please contact us at:
vapearabia@gmail.com with your order number or Whatsapp.
π± Currency & Taxes
- All prices are displayed in AED (UAE Dirham).
- No additional hidden charges are applied at checkout unless stated.
π Contact Us
If you have any questions regarding shipping or payments:
- π§ Email: vapearabia@gmail.com
- π± WhatsApp: +971 50 276 7233
- π Support Hours: 9:00 AM β 1:00 AM GST (MondayβSunday)