Shipping & Payment Policy
Dubai Vape King aim to provide a seamless shopping experience with transparent shipping and payment guidelines. Please review this policy carefully before placing your order.
Shipping Policy
Shipping Coverage
We deliver to all 7 Emirates of the UAE:
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Abu Dhabi
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Dubai
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Sharjah
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Ajman
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Ras Al Khaimah
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Fujairah
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Umm Al Quwain
Order Processing
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Orders placed before 10:00 PM GST are processed the same business day (Monday-Sunday).
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Orders placed after the cutoff time or public holidays are processed the next business day.
Shipping Methods & Fees
Service | Delivery Time | Fee |
---|---|---|
Standard Shipping | 3-5 business days | AED 20 (Free for orders >AED 200) |
Express Shipping | 1-2 business days | AED 30 |
Delivery times start after order processing. Delays due to customs, weather, or holidays are not guaranteed.
Tracking & Delivery
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You will receive a tracking number via email/SMS once your order ships.
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Track your package on the courier’s website using this number.
Failed Deliveries
If delivery fails due to:
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Incorrect address,
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Recipient unavailability,
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Refusal to accept the package,
the order will be returned to our facility. AED 20 re-delivery fees apply.
Age Verification
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All vaping product deliveries require age verification (18+).
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A valid Emirates ID or passport must be presented upon delivery.
Payment Policy
Accepted Payment Methods
We accept:
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Cash on Delivery (COD) for UAE orders.
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Bank Transfer
Payment Security
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All transactions are encrypted using SSL technology.
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We do not store your credit card details.
Order Cancellation
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Orders can be canceled within 1 hour of placement if not yet processed.
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For cancellations, email vapearabia@gmail.com with your order number.
Currency & Taxes
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All prices are in AED (UAE Dirham).
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Prices include 5% VAT as per UAE regulations.
Contact Us
For questions about shipping or payments:
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Email: vapearabia@gmail.com
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Phone/WhatsApp: +971 50 276 7233 (9:00 AM – 1:00 AM GST, Monday–Sunday)