Shipping & Payment Policy

Dubai Vape King aim to provide a seamless shopping experience with transparent shipping and payment guidelines. Please review this policy carefully before placing your order.

Shipping Policy

Shipping Coverage

We deliver to all 7 Emirates of the UAE:

  • Abu Dhabi

  • Dubai

  • Sharjah

  • Ajman

  • Ras Al Khaimah

  • Fujairah

  • Umm Al Quwain

 Order Processing

  • Orders placed before 10:00 PM GST are processed the same business day (Monday-Sunday).

  • Orders placed after the cutoff time or public holidays are processed the next business day.

 Shipping Methods & Fees

Service Delivery Time Fee
Standard Shipping 3-5 business days AED 20 (Free for orders >AED 200)
Express Shipping 1-2 business days AED 30

Delivery times start after order processing. Delays due to customs, weather, or holidays are not guaranteed.

 Tracking & Delivery

  • You will receive a tracking number via email/SMS once your order ships.

  • Track your package on the courier’s website using this number.

 Failed Deliveries

If delivery fails due to:

  • Incorrect address,

  • Recipient unavailability,

  • Refusal to accept the package,
    the order will be returned to our facility. AED 20 re-delivery fees apply.

 Age Verification

  • All vaping product deliveries require age verification (18+).

  • A valid Emirates ID or passport must be presented upon delivery.

Payment Policy

 Accepted Payment Methods

We accept:

  • Cash on Delivery (COD) for UAE orders.

  • Bank Transfer

Payment Security

  • All transactions are encrypted using SSL technology.

  • We do not store your credit card details. 

 Order Cancellation

  • Orders can be canceled within 1 hour of placement if not yet processed.

  • For cancellations, email vapearabia@gmail.com with your order number.

Currency & Taxes

  • All prices are in AED (UAE Dirham).

  • Prices include 5% VAT as per UAE regulations.

Contact Us

For questions about shipping or payments:

  • Email: vapearabia@gmail.com

  • Phone/WhatsApp: +971 50 276 7233 (9:00 AM – 1:00 AM GST, Monday–Sunday)