Shipping & Payment Policy

Dubai Vape King aim to provide a seamless shopping experience with transparent shipping and payment guidelines. Please review this policy carefully before placing your order.

Shipping Policy

Shipping Coverage

We deliver to all 7 Emirates of the UAE:

Abu Dhabi
Dubai
Sharjah
Ajman
Ras Al Khaimah
Fujairah
Umm Al Quwain

Order Processing

Orders placed before 10:00 PM GST are processed the same business day (Monday-Sunday).
Orders placed after the cutoff time or public holidays are processed the next business day.

Shipping Methods & Fees

Service	Delivery Time	Fee
Standard Shipping	3-5 business days	AED 20 (Free for orders >AED 200)
Express Shipping	1-2 business days	AED 30

Delivery times start after order processing. Delays due to customs, weather, or holidays are not guaranteed.

Tracking & Delivery

You will receive a tracking number via email/SMS once your order ships.
Track your package on the courier’s website using this number.

Failed Deliveries

If delivery fails due to:

Incorrect address,
Recipient unavailability,
Refusal to accept the package,
the order will be returned to our facility. AED 20 re-delivery fees apply.

Age Verification

All vaping product deliveries require age verification (18+).
A valid Emirates ID or passport must be presented upon delivery.

Payment Policy

Accepted Payment Methods

We accept:

Cash on Delivery (COD) for UAE orders.
Bank Transfer

Payment Security

All transactions are encrypted using SSL technology.
We do not store your credit card details.

Order Cancellation

Orders can be canceled within 1 hour of placement if not yet processed.
For cancellations, email vapearabia@gmail.com with your order number.

Currency & Taxes

All prices are in AED (UAE Dirham).
Prices include 5% VAT as per UAE regulations.

Contact Us

For questions about shipping or payments:

Email: vapearabia@gmail.com
Phone/WhatsApp: +971 50 276 7233 (9:00 AM – 1:00 AM GST, Monday–Sunday)

Shipping & Payment Policy

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